Michele Kelvey-Albert is the Vice President of Consulting Services at Qualidigm, where she manages the Transformational Services team including Health Information Technology, Workflow Redesign and Patient-Centered Medical Home initiatives.
She has 20 years of experience in health care quality improvement, with a focus on improved performance in the outpatient practice. She also serves as the regional lead for the cardiac health task for the six New England states under contract with the Centers for Medicare & Medicaid Services Quality Innovation Network-Quality Improvement Organization work. She has recruited and assisted over 160 physician offices, one staff model HMO, and approximately 600 clinicians through the Patient-Centered Medical Home recognition process.
She also manages the quality improvement team responsible for implementing the Advanced Medical Home Pilot and subsequent full program roll out for the State of Connecticut State Innovation Program Management Office, assisting over 90 physician practices and 15 Advanced Networks on the AMH Glide Path, leading the formative and summative evaluation measure process to inform progress towards the program goals. She also manages the Community and Clinical Integration Program (CCIP) implementation, providing technical assistance and a learning collaborative to support to up to 1,400 primary care providers, focusing on peer learning and supports through a learning collaborative, combined with a comprehensive evaluation.
Michele and her Qualidigm colleagues have published numerous articles related to quality improvement work. She is a member Connecticut Public Health Association and the Connecticut Medical Group Management Association. Michele has a Bachelor of Arts degree in Psychology and a Master of Public Health from Southern Connecticut State University and has received NCQA training in Patient-Centered Medical Home and ACO.