Partnered with Abt Associates to adapt the hospital-based patient safety training program TeamSTEPPS®, to apply to the long-term care setting.

Challenge:

The national patient safety training program, Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS®), was developed by the Department of Defense Patient Safety Program and the Agency for Healthcare Research and Quality (AHRQ) to train hospital staff in teamwork and communication. While this evidence-based training program helps to improve patient outcomes by cultivating teamwork and promoting culture change in the hospital setting, a similar training specifically designed for long-term care providers did not exist.

Solution:

Working with Abt Associates, Qualidigm adapted the original hospital-based training to the unique complexities of the long term care setting. To do this, Qualidigm translated the TeamSTEPPS® text and associated training materials, language, scenarios, examples and discussions to apply to the long-term care provider audience.

The newly adapted materials include four video vignettes produced by Qualidigm which highlight TeamSTEPPS® skills and techniques. Qualidigm also developed 31 specialty scenarios that illustrate the TeamSTEPPS® concepts in the long-term care environment.

Benefit:

The videos were filmed in a Connecticut and MA nursing home and will be distributed nationally. The videos and training materials/ program were also piloted in a Connecticut nursing home, and helped inform the final curriculum. TeamSTEPPS® for long term care was made available to the public in 2012, all materials are accessible through the AHRQ website.

What our clients say about us

“Teamwork is one of the key initiatives influencing patient safety that can transform the culture within health care facilities to one in which patient safety is shared by all. Creating a culture of safety is everyone’s responsibility and the TeamSTEPPS® program is one of our foundations for creating a high reliability organization.”
Kathleen M., RN