Health care is personal. Every individual’s experience with the health care system is different—influenced by preferences and values, family situation, cultural traditions, and lifestyle. Because these factors strongly affect health outcomes, patient-centered care is increasingly a top priority in every health care setting.

The Quality Improvement Organization (QIO) Program is an ally in this effort. Medicare beneficiaries, caregivers, and health care providers are encouraged to join in local and national initiatives to increase patient and family engagement. Beneficiaries and families also will have the opportunity to contribute to local QIO improvement initiatives.

As the QIO for Connecticut, Qualidigm’s latest beneficiary and family-centered initiatives include: centralized response to concerns, increased dialogue with Medicare beneficiaries and a QIO Program Patient and Family Engagement Campaign.  Learn more about the services Qualidigm provides to Connecticut Medicare members and their families.

Read more about how beneficiaries are involved with the QIO Program: Beneficiary and Family Centered Care.